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Frequently Asked Questions

 Need help? Let's talk or text 03 9858 3292 or 0488 849 336

 

General

Where do you get your t-shirts from?

We’re proud to work with trusted suppliers like AS Colour and Gildan—brands known for their high-quality garments and strong commitment to ethical practices that support fair treatment for every worker involved in the process. Our commitment to sourcing from sweatshop-free suppliers remains a top priority. We focus on partnerships with manufacturers certified by the Fair Labour Association (FLA) and Worldwide Responsible Accredited Production (WRAP). When you shop with us, you're not only choosing premium apparel—you’re also supporting a more responsible and ethical future.

What styles do you offer?

There’s something for everyone—from the littlest ones to the young at heart. Explore our extensive collection with styles for babies, youth, women, and men. They may have different names, but there’s basically three types of fits-

Regular / Classic / Standard: A timeless option, this fit hangs comfortably on the body—not too tight and not too loose. Often designed without side seams (tube-style), it features consistent measurements from chest to hem. A great choice for bulk orders, as it suits a wide range of shapes, sizes, and age groups.

Slim / Fashion / Semi-Fitted: Offering a more tailored silhouette, this fit sits closer to the body for a sleek, modern look. Ideal if you’re after a flattering shape or a slightly dressier style.

Relaxed / Oversized / Boxy: With a looser cut and often a dropped shoulder, this fit embraces a laid-back, on-trend aesthetic. It’s perfect for those who value comfort, movement, and a bold, stylish feel.

Choose the fit that matches your style and comfort best—we’re always here to help you find the right one.

And to make sure your tee fits just right, be sure to check the size chart before placing your order. It’s the best way to avoid any surprises and ensure you get the perfect fit!

Do your garments differ in quality?

We’re committed to offering a wide range of options to suit every budget, so there's truly something for everyone. Whether you're looking for premium quality or great value, we’ve got you covered.

Feel free to reach out—we’re always happy to help you explore our collection. With a little guidance from our team, you’ll easily find the perfect tee that fits both your style and your budget.

Can I buy a blank product?

Please note that blank garments from AS Colour and Gildan are only available through their retail stores. But not to worry—we work with several other fantastic brands that are happy to be sold as blanks, including JB’s Wear, RAMO, and Biz Collection. If you’d like to order samples before committing to a bulk purchase, just let us know. We’re here to help every step of the way!

What if the product I have ordered is out of stock?

We do our best to keep stock levels accurate, but occasionally, unexpected changes can occur. If an item you’ve ordered becomes unavailable, we’ll get in touch with you right away.

You’ll have a few options: wait for the stock to be replenished, choose a different colour, or select an alternative style. Just a heads-up—there may be an additional cost if the replacement item is higher priced.

If you decide to wait for restocked items, we may be able to split your shipment to avoid delays. Whatever you choose, we’ll do our best to keep things simple and hassle-free.

What if I need a product that isn’t on your website?

If you’re after something from one of our regular suppliers like AS Colour or Gildan, we can easily order it in for you — just keep in mind it may add a little extra time to production.

If you’re after something different, send us an email with your requirements and we’ll do our best to find the right fit.

How do I work out my size?

For a simple and hassle-free way to find your perfect fit, take a t-shirt you already love and lay it flat on a table. Measure across the chest from armpit to armpit (that’s your half chest), then compare it to the size chart- it’s that easy!

Each product includes a size chart along with all the key product details, so everything you need is just a click away.

*Please note that the size charts are a guide only and there is an accepted industry tolerance around 2cm in length and width.

Can I add a design to the sleeve?

Absolutely! On most garments, you can customise the sleeve to make your tee truly one of a kind. For the best results, we recommend steering clear of small, fine text, thin lines, glows, or shadow effects — these details don’t always translate well, and we’d hate for you to be disappointed. All sleeve prints are done using DTF (Direct to Film), which delivers bright, long-lasting results.

Do you offer discounts?

Absolutely! Take a look at our discount table for DTG and DTF printing:

5+ items âž¡ 5% discount

10+ items âž¡ 10% discount

20+ items âž¡ 15% discount

30+ items âž¡ 20% discount

The more you order, the more you save!

Note: Screen printing and embroidery are excluded from these discounts.

What's the minimum order?

There are no minimums!

For one-off prints and short runs, we offer DTG (Direct to Garment) and DTF (Direct to Film) printing — no setup costs and no minimum quantities. You can literally print a single, full-colour, custom-designed tee right now.

Do you do bulk printing?

Absolutely! For short runs and one-off prints, we offer DTG (Direct to Garment) and DTF (Direct to Film) printing. For larger orders, we also provide screen printing.

Need a bulk order quote? Just fill in your details, and we’ll get back to you quickly with a price tailored to your needs.

Can you match my Pantone colour?

DTG printing can produce over 16 million colours, and while the results are bright and vibrant, exact Pantone colour matching isn’t possible — but we get pretty close! If colour accuracy is super important, especially for larger orders, we always recommend doing a sample first. Screen printing on the other hand, allows for precise Pantone colour matching.

How do I care for my custom garment?

To keep your custom prints looking fresh and vibrant, we recommend washing garments inside out in cold water on a gentle cycle.

Avoid harsh detergents and steer clear of bleach. For longer-lasting prints, air drying out of direct sunlight is best. If you need to iron your tee, make sure it’s inside out. A little care goes a long way in keeping your custom gear looking its best!


Ready to start creating your own awesome custom tee? Let's GO!

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